IntroductionLogging in
Access ProblemsViewing products
Requesting a Quote
Viewing and editing purchase carts
Submitting a Purchase Request
Administration
Privacy & SecurityImportant Addresses
There are two main sections in the catalog, Recommended
configurations and the full catalog. The full catalog can be found
in the "Related" section of the left-hand side navigation area, if this
option is available to you.
In the "Related" section of the left-hand side navig ation area, click Help Me to bring up a feedback page, which you can use to request help.
In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to explain your problem.
Passwords are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a password change.
Personal contact information is centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in your personal contact information.
In the "Related" section of the left-hand side navigation area, click Login Info to bring up a page on which you can view your personal information and entitlements.
Entitlements are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in your entitlements.
The only people able to access your company information are Sun's
eSupport group who maintain the data, and your company Administrator.
Read-only access is available to you through the "personal contact
information" page.
We use SSL (an open protocol for internet security) to ensure data. If you are using an Internet browser such as Netscape 2.0 or higher, SSL is built-in. Previous versions of Netscape and browsers such as Mosaic and Lynx do not offer SSL. For more information regarding SSL, the Netscape site offers technical documentation.
Internet Explorer
On the Tools menu in Internet Explorer, click Internet Options. Click the Advanced tab. Scroll all the way down. At the Security section, make sure "Use SSL 2.0" and "Use SSL 3.0" are selected.
Internet Explorer
On the Tools menu in Internet Explorer, click Internet Options. Click the General tab. At the centre of the page, click on the Settings button (for the Temporary Internet Files). Make sure "Every visit to the page" (of "Check for newer versions of stored pages") is selected.
Internet Explorer
Preferably, users should refrain from using the browser's back, forward and reload or refresh button. Users should try to use the catalog's buttons which are generally located at the bottom of the page.
Netscape On the Edit menu in Netscape, click on Preferences. Click on Advanced. Make sure "Enable Java", "Enable Javascript for Navigator" are selected.
Internet Explorer On the Tools menu in Internet Explorer, then click Internet Options. Click the Security tab. Click on the "Internet globe". Make sure "Security level for this zone" is set to medium or lower levels. Cookies are now enabled.
Netscape On the Edit menu in Netscape, click on Preferences. Click on the > sign on the left of Privacy & Security (more options appear). Select Cookies. Make sure "Enable all cookies" is selected.
There are two main sections in the catalog, Recommended
configurations and the full catalog. The full catalog can be found
in the "Related" section of the left-hand side navigation area, if this
option is available to you.
In the "Related" section of the left-hand side navigation area, click Product Index or Part Index to bring up the relevant page where searches for products can be performed, either by product name or Sun's part number.
Average lead time is the average time (in working days) it takes for Sun to ship the product after receiving your order.
The commodity code is the classification of Sun products using the
Universal Standard Products and Services Classification (UNSPSC) Code
system.
Some users cannot see prices for the products. This is determined by
the administrator for people in your company. The views are centrally
maintained. In the "Related" section of the left-hand side navigation
area, click Help Me to bring up a feedback page, which you can use to request a change in your views.
Some users cannot see all products. This is determined by the
administrator for people in your company. The views are centrally
maintained. In the "Related" section of the left-hand side navigation
area, click Help Me to bring
up a feedback page, which you can use to request a change in your
views.
For some products you will see a Call Us button. In this case the price for this product needs to be negotiated with a Sun sales representative.
The contract discounted price is the price for your company determined from the list price reduced by the discount amount your company is entitled to for this product.
The discount category is a code, "A/B/H" for example, displayed next to the price for a product. Based on this code, your company is entitled to a discount on the list price, which your company has negotiated with Sun. If you are looking at a "contract discounted price" the discount is already applied.
You cannot. This is a discount which your company has negotiated with Sun. If you believe there is an erroneous discount applied, look in the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page which you can use request more information about the discounts and discount sets.
In the "Related" section of the left-hand side navigation area, click Product Index or Part Index to bring up the relevant page where searches for products can be performed, either by product name or Sun's part number.
The search engine searches for general information. To find products and pricing information you will need to use different search engines. In the "Related" section of the left-hand side navigation area, click Product Index or Part Index to bring up the relevant page where searches for products can be performed, either on product name or Sun's part number.
Product information allows you to search for products by their name (example: Ultra 5). The results returned are links to pages of the
catalog where this product name appears.
Once you log in to the catalog, you start shopping in a new cart. You can, however, have multiple saved quote carts in draft form. When you want to use a draft cart instead of a new one, click the Set Current button to select the cart of your choice.
When you request a quote, two things happen:
The name should have a maximum of 15 characters. Avoid using special characters like: '"*(). Duplicate names are allowed, but they will make it hard for you to distinguish carts from one another.
You can only have one open or active cart at a time. Click the Set Current button to switch between carts. You may save an unlimited number of carts. When they expire they will be removed from the draft purchase request list. The expiration date is noted on in the cart's overview.
You may delete a quote cart by using the checkbox in the cart overview to select the cart, then click Delete.
By default, when you log in to the catalog and start selecting products for your Request for Quotation or Request for Purchase a new cart is opened. This will remain your current cart until you save or submit it. After saving or submitting, a new cart is opened if you start shopping again. Alternatively you can use the "Set Current" functionality to continue shopping in an existing cart.
Once you log in to the catalog, you start shopping in a new cart. You can, however, have multiple saved purchase carts in draft form. When you want to use a draft cart instead of a new one, click the Set Current button to select the cart of your choice.
The name should have a maximum of 15 characters. Avoid using special characters like: '"*() . Duplicate names are allowed, but they will make it hard for you to distinguish carts from one another.
When clicking View Purchase Cart(s) link on the left-hand side you will be taken to the purchase cart overview page. This page allows access to your current draft purchase requests as well as your historic purchase requests.
The merge button combines the items from the multiple carts you have selected into one new (merged) purchase cart. Use the checkboxes to select carts you want to merge, then click Merge. This function is available in the cart(s) overview.
When your cart expires, it is removed from your list. The expiration date is noted in the cart's overview.
You can only have one open or active cart at a time. Click the Set Current button to switch between carts. You may save an unlimited number of carts. When they expire they will be removed from the draft purchase request list. The expiration date is noted on in the cart's overview.
When clicking the View Purchase Cart(s) link on the left-hand side you will be taken to the purchase cart overview page. This page allows access to your current draft purchase requests as well as your historic purchase requests.
Usually this happens if you are not entitled to submit a purchase request. Entitlements are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in your entitlements.
When you retrieve a saved shopping cart (draft request for purchase) the system recalculates the prices before submitting. When a part is removed from the product offering, an appropriate message is displayed.
When your entitlements allow for this, you can change the purchase price for each line in the current shopping cart. You are then required to enter the agreement number which entitles you to additional discount.
Purchase carts can be reused from the purchase order history list. Edit a cart from the list and click Set Current. That cart will then be the current one which you can add, modify and delete.
This happens if you are entitled to submit purchase requests from other people in your company. Entitlements are centrally maintained. In the "Related" section of the left-hand side navigation area, there is a link called "Help Me". Clicking this link will bring up a feedback page which you can use to request a change in your entitlements.
Use a comma to separate multiple address (example: name1@company.com, name2@company.com).
When your entitlements allow for this, you can change the purchase price for each line in the current shopping cart. You are then required to fill in the "agreement number" field with for example the quote number of Sun which entitles you to additional discount.
The catalog knows the default bill to address. These details are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in your addresses.
The catalog knows the default ship-to address. These details are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in your addresses. When submitting a request for purchase you have the opportunity on the user-info-check page to overwrite the default.
Partial Shipment y/n allows you to specify whether or not you are accepting partial deliveries of your order.
It is the policy of Sun Microsystems, Inc. not to physically or
electronically export or reexport items or provide services to any
party, whether in the United States or abroad, who is listed on United
States government export exclusion lists, including but not limited to
the Treasury Department's Specially Designated Nationals List and
Commerce Department's Entity and Denied Persons Lists. Please consult
with the Bureau of Export Administration's Export Counseling Division
and other appropriate U.S. government resources for information on
embargoed countries. For more info email export@sun.com.
The denial party list can be obtained from the URL http://www.sun.com/sales/its/export/DRPL/index.html
When you submit a purchase request, these people see it: Sun Microsystems, Inc. respects your desire for privacy. Personal information collected from this form will not be shared with organizations external to Sun without your consent, except to process data on Sun's behalf in connection with this transaction. We will use your personal information for communications regarding your quote request or purchase request. Sun, as a global company, may transfer your personal information to countries which may not provide an adequate level of protection. Sun, however, is committed to providing a suitable & consistent level of protection for your personal information regardless of the country in which it resides. If you agree with the above processing of your personal information, please complete and submit the form below. If you have any questions please refer to the Sun Privacy Policy at http://www.sun.com/privacy/ or contact us at privacy@sun.com. If you have any questions about this form or in the future wish to update or delete any of the information provided, please contact suncatalog_turkey@turkey.sun.com
When you submit a purchase request, three things happen:
User login details are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page which you can use to request new users to be added to your company.
Entitlement details like price views are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page which you can use to request a change in entitlements.
Entitlement details like approvals are centrally maintained. In the "Related" section of the left-hand side navigation area, click Help Me to bring up a feedback page, which you can use to request a change in entitlements.
Entitlements, company and user details are centrally maintained. In the
"Related" section of the left-hand side navigation area, click Help Me to bring up a feedback
page, which you can use to request a change in entitlements etc.
If you are using an Internet browser such as Netscape 2.0 or higher, SSL (an open protocol for internet security) is built-in. Previous versions of Netscape and browsers such as Mosaic and Lynx do not offer SSL. For more information regarding SSL, the Netscape site offers technical documentation. |
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